Privacy notice for Milton House Bed and Breakfast
What information we we collect about you
When you make a booking with us we collect the name/names of the person/persons who make the booking with us and if this is made by a third party the name/names of person/persons who will be staying with us. the Home address, email address and telephone number We also collect a debit or credit card number to take the deposit in accordance with the terms and conditions of your booking with us.
How we use the information we hold on you
We use your home address as part of the card payment processing to validate the card.
We will use your email address to send you confirmation of the booking and an email confirming when deposit and balance of payment are taken .we will also send you a further email or Text Message if we need to confirm check in time with you or any other queries regarding the booking you have made with us.
After your stay you will receive an automatic email from our booking system thanking you for booking with us and checking everything was ok with your stay.We May send additional email asking if you would review your stay with us , you can keep in touch with us by social media or email if you choose to do so.
We will not use your telephone number to contact you unless it for an emergency and/or there is a query with your booking and we have been unable to contact you by email.
We are required by law to collect the following information on all our guests. We do this by asking you to complete a registration form on arrival. You also have the option to fill in your email address on registration if you choose to do so , if you booked via a third party booking agent then it is the agents email address we will have taken at time of booking .
For commonwealth guests;
For non commonwealth guests;
- Name, nationality, passport number, address of next destination
We will keep these forms safely in a locked cabinet. We are required to keep these registration forms for a year and show them to a police officer if they request to see them. We will destroy these forms 12 months after your stay
How is your data stored
All of the personal and debit/credit card data you supply us, as part of the booking process, is stored securely on a third party system, Eviivo
Neither we nor Eviivo will share your information with any third party unless there is a legal reason for doing so
Access To Information
You have the right to request a copy of the information we hold about you. If you would like a copy of this information please email us at firstname.lastname@example.org
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