We have implemented a few changes to our procedure in line with our Covid-19 Risk Assessment to reduce any risk to our guests and ourselves and ensure a safe stay with us.
We ask that any guest developing Covid-19 symptoms whilst staying with us report to us immediately and make arrangements to return home.
Our changes are as follows but of course we will do everything we can to make sure you feel safe and welcome during your stay!
- CHECK IN 4pm, no early check in.
- CHECK OUT BY 10am. This is to enable us to thoroughly clean rooms between Guests. We have additional cleaning and sanitising with COVID-19 gov approved products, single use disposable cloths.
- Electronic payments are taken on the day of arrival.
- We will email a week prior to arrival for check in information to be returned to us.
- We ask guests to use The Hand Sanitiser on arrival, Hand sanitiser will be available at the front door and at various points in the communal areas. Hand sanitiser and Anti Bacterial wipes available in each room.
- SOCIAL DISTANCING: We ask guests to please wear face masks and social distance in common areas, entrance hall, stairs, landing.
- We will be doing additional cleaning and sanitising in all public areas.
- No room service of housekeeping will be offered. We will not be entering your room during your stay with us.
- We ask guests to request additional hospitality tea tray items. Milk, bottled water, complimentary toiletries. Please remove rubbish from bins and place outside room daily we will leave new bin bags and any requested items outside your room.
- INFORMATION: Information books, Magazines etc will be removed from the rooms.
- BED LINEN: Linen is laundered professionally at Brompton Laundry. Pillow protectors duvet protectors and mattress protectors changes after each check out.
- KEYS: Disinfected and placed in a sealed bag for your arrival.
- BREAKFAST: Each Studio Apartment Suite has private self-catering facilities a kitchenette / dining area and a complimentary luxury breakfast hamper.
- The Comfort Double en suite has complimentary hospitality tray and is let room only but with the option to purchase a grab and go Breakfast from our Menu.
- All crockery cutlery from the Studio Apartment Suites is washed in the dishwasher minimum 60 degrees after each departure.
- We ask guests to open windows on departure to allow for good ventilation whilst cleaning.